Returns & Exchanges

At MG Naturals, we want you to love your organic beauty routine, which is why we offer a 30-day satisfaction guarantee on all our chemical-free products. If a formula isn't the perfect fit for your skin, we are here to help with a seamless return or exchange process.

1

Initiate Your Request

Contact our support team via email within 30 days of receiving your order, providing your order number and the reason for the return.

2

Prepare the Package

Securely pack the items in their original packaging to ensure they are protected during transit back to our warehouse.

3

Ship It Back

Affix the provided return shipping label to your package and drop it off at any authorized postage location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing